Privacy and Security
Last updated: 11/21/2016
Hero’s Pride™ is committed to ensuring your privacy. If any of your concerns regarding privacy are not addressed here, please Contact Us with any additional questions.
Below are the guidelines we use for protecting the information you provide us during a visit to our website www.herospride.com.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. HERO’S PRIDE™ stores and processes your personal information on its computers and servers in the United States. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with applicable U.S. federal and state regulations. All personal information that you may provide on our website will be Secure Socket Layer (SSL) encrypted. HERO’S PRIDE™ also uses computer safeguards such as firewalls and data encryption methods to protect your information.
The safety and security of your
information also depends on you. Here are several critical actions to consider: Use a complex, well-chosen password; when finished with a session on our website, log-out and close the browser window so an un-wanted user cannot continue the session; avoid sharing passwords or using any information that others can easily learn about you, such as a family member's name or birthday; frequently change passwords; install and regularly update antivirus and firewall software to protect your computer or device from external attacks by malicious users. What information do we collect and how is it used?
Our Reseller Verification
form requires contact information, which we use
to confirm reseller status so we can provide you with a username and password.
If you choose to register at our website
, you will be able to view reseller pricing and your subsequent visits will be even easier and more personal.
When you Sign In
as a registered user, you'll be able to view past order history, track order status, quickly reorder an item, and much more. With your permission, we may also use this information periodically to send you information about our company, by email or occasionally by standard mail. This may include applicable new product announcements, new features on our site, special discounts or free shipping offers we think may be of interest to you.
Rest assured, your information will not be rented sold or disclosed to any third party. If after you opt-in, you change your mind, you may withdraw your consent
for us to contact you, for the continued collection, use or
disclosure of your information, at anytime, by contacting us at
firstname.lastname@example.org or mailing us at: HERO’S PRIDE™
8964 Oso Ave,
Chatsworth, CA, 91311, United States.
Accessing Your Information
At any time, you can review and change your personal information by logging into our website and visiting your My Account profile page. Here, you can make changes to your name, password, postal address, shipping address, email address, phone number, or credit card information that you had previously entered.
Cookies and Other Tracking Technology
Cookies are small data files that most websites store, access and maintain on the hard drive of your computer. We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.
Certain features of our Website may use local stored objects (Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. These data files may be created on your computer when you visit our Website. Flash cookies are most often used to enhance your experience on our website, for example, by allowing the look of a website you frequently visit to appear personalized. Flash cookies will not access or remember your e-mail address or other personal information unless you willingly provide such information.
Our website may also contain the Google technologies (Google Analytics, AdWords, and AdSense), that permit HERO’S PRIDE™, for example, to count users who have visited particular webpages or and can be used for other related website statistics, such as verifying our system and server integrity. To opt-out on Google Analytics technology, please click here: Google Analytics.
Children Under the Age of 13
Like you, we at www.herospride.com are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.
If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.
Contacting www.herospride.com about Children's Privacy or to control a child's access
8964 Oso Avenue
Toll-Free Phone: 888.492.9122
If you choose a direct payment gateway to complete your purchase, Payflow Pro in conjunction with PayPal uses Level 2 encrypted processing, according to the payment card industry data security standards (PCI-DSS) for all payment transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. More details are available at PayPal’s Terms of Service.
HERO’S PRIDE™ values your privacy and we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Under California law, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties for their direct marketing purposes. The notice will identify the categories of personal information shared with third parties, as well as the name and address of the third parties that receive such personal information. You can process that request free of charge by sending an email to the address below.
We may disclose your personal information if we are required by law and unfortunately, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information—any transmission of personal information is at your own risk and HERO’S PRIDE™ is not responsible for the circumvention of any privacy settings or security measures contained on this website.
If you do not wish to receive communications from us and have registered at the site, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: HERO’S PRIDE™ 8964 Oso Ave, Chatsworth, CA, 91311, United States.
You may also contact us by writing to us at:
8964 Oso Avenue
Chatsworth, CA 91311
Toll-Free Phone: 888.492.9122
Hours: 7:00am - 5:00 pm PST, Monday – Friday